General Practice, online for patients and staff
General Practice helps doctor surgeries offer a simple digital front door for appointments, repeat prescriptions, and patient communications.
Patients can use the app to request appointments and repeat prescriptions at a time that suits them, while staff can manage the workflow from a secure admin area.
The platform is designed to reduce phone traffic, improve access, and keep practice communications organised in one place.
Key features
- Online appointment requests and management
- Repeat prescription requests
- Admin area for staff and practice teams
- Email and SMS communications
- Built with privacy and security in mind
For practices
Provide patients with a modern, easy-to-use service while keeping day-to-day administration under control.
For patients
Request appointments and repeat prescriptions from a phone or tablet, without waiting on hold.
For communication
Keep patients informed with secure, practice-led messaging by email and SMS where appropriate.